INTERNATIONAL SHIPPING POLICY

  
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. Tracking information is provided via email once the order has shipped.


Confirmation
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.


Processing
It normally takes 1-3 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

Clorys does not take any responsibility for packages lost or damaged while in transit or stolen packages once delivered. Any claims on damaged/ stolen packages must be reported to the carrier or your local authorities. 
Clorys does not take any responsibility for packages lost or damaged while in transit or stolen packages once delivered. Any claims on damaged/ stolen packages must be reported to the carrier or your local authorities. 


Shipping

Due to epidemic, possible the transportation will take longer than usual, we are sorry for any delay on this matter.

United States, Canada, Australia, United Kingdom

Shipping method
1) Standard Shipping:

• Orders between $0.00-$29.00: $6.99 postage fee
• Orders between $29.00-$69.00: $4.99 postage fee
• Free standard shipping for orders over $69

2) Express Shipping:

• Orders between $0.00-$129.00: $22.99 postage fee
• Free express shipping for orders over $129

Standard Delivery:7-15 business days.
Express Delivery:4-5 business days.
Receiving Time=Processing Time+Shipping Time
Note:
* Express Shipping is not available for P.O. BOXES & APO/FPO ADDRESSES.
* Shipping time is estimated and commences from the date of shipping, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

Shipping Holidays

(No Orders are shipped on and during the following Holidays)

· January 1 - New Years Day

· January 16 - Martin Luther King Jr's Birthday

· February 28 - Presidents Day

· May 28 - Memorial Day Holiday

· July 4 - Independence Day 4th Of July

· September 3 - Labor Day Holiday

· October 8 - Columbus Day

· November 22 -23 - Thanksgiving Day

· December 25 - Christmas Day

· For Other Chinese National Holiday, Visitors to our site placing orders will be notified by email and a notice will be made available on our web-site's Index Page.

Note:
* Due to the epidemic, our packages will be delayed and the transportation process will take longer than usual. If you haven't received your package within 30 business days, please contact us.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.